Allowing clients to improve and enhance their own IT solutions, the company offers a range of professional services to small and medium enterprises (SME's) based in South Wales and The Midlands - UK. Rackway's services are intended to improve performance, reliability and offer better cost and quality of service, in turn improving our clients IT performance and profile.

The company currently offer the following services;
• Voice Over IP (VOIP) solutions and hardware - Installation and support.
• Managed networks - From small to global, hardware and administration. Manged by a team of Cisco qualified network professionals.
• SOHO/SME Wireless broadband or Internet solutions with managed security.
• Virtual Private Network (VPN) installation and support - allowing secure mobile working for your staff.
• Managed server solutions - Fast servers, located either on site or with Rackway (UK & US).
• Offsite backup solutions and automation - Off-network and remote Tape backups and vault storage. Secure your data.
• MS Exchange and NIX based email server installation and support - Corporate email services.
• DNS and web-services installation, management and support.
• System & platform design, and IT project management services.

Rackway work within strict service level agreement contracts agreed with their customers to help IT departments reduce their costs and increase the efficiency, reliability and sustainability of their hardware and equipment. Note: Not all of our products are listed above, if you require a quote, please use the contact form and Rackway will contact you.

Rackway have an expanding customer base that are located around the UK and Worldwide, including city councils, several large companies, charities and organisations and many home users.